At ApexTrade, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, and trading services (collectively, the “Platform”).
1. Information We Collect
We collect the following types of information to provide you with a secure and personalized trading experience:
a. Personal Information
When you register an account, we may collect your:
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Full name
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Email address
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Contact number
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Country and address
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Identity verification documents (KYC)
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Payment or transaction details
b. Non-Personal Information
We also collect data such as:
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Browser type and version
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IP address and device information
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Login timestamps and usage behavior
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Cookies and analytics data
2. How We Use Your Information
Your information is used for legitimate purposes, including:
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Creating and managing your trading account
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Processing deposits and withdrawals
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Providing customer support and security verification
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Sending important notifications and updates
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Improving platform performance and user experience
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Complying with legal and regulatory obligations
3. Data Security
We use advanced encryption, firewalls, and secure server technology to protect your personal data.
Access to your information is restricted to authorized personnel only, and all transactions are secured using SSL encryption.
4. Cookies Policy
Our website uses cookies to enhance user experience, analyze traffic, and remember user preferences.
You can choose to disable cookies in your browser settings, but some features of the platform may not function properly without them.
5. Sharing of Information
ApexTrade does not sell, rent, or trade your personal data.
However, we may share necessary information with:
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Regulatory authorities (as required by law)
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Payment processors and financial institutions
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Service providers that support our operations (under strict confidentiality agreements)
6. Data Retention
Your personal data will be stored only for as long as necessary to fulfill legal, regulatory, and operational requirements.
Once data is no longer needed, it is securely deleted or anonymized.
7. Your Rights
You have the right to:
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Access, correct, or update your personal information
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Request deletion of your account and associated data (subject to legal retention requirements)
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Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at support@apextrade.com
8. Third-Party Links
Our platform may contain links to external websites or services.
ApexTrade is not responsible for the privacy practices or content of third-party platforms. Please review their privacy policies separately.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in technology, law, or business practices.
Updated versions will be posted on this page with a new “Last Updated” date. Continued use of our services constitutes your acceptance of these changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
📧 support@apextrade.com